Privacy Policy

Last updated: February 2025

Magique Vitres d'Autos D.D.O. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By using our website or submitting information through our forms, you consent to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• ✓ Request a free estimate or quote
• ✓ Fill out a contact form
• ✓ Call or email us directly
• ✓ Schedule an appointment

This information may include:

• • Full name
• • Phone number
• • Email address
• • Vehicle information (make, model, year)
• • Service location or address
• • Insurance information (if applicable)
• • Photos of vehicle damage (if provided)

We do not collect payment information through our website. All payments are processed in person at the time of service.

How We Use Your Information

We use the information we collect to:

• ✓ Provide you with estimates and quotes
• ✓ Schedule and confirm appointments
• ✓ Communicate with you about your service
• ✓ Process insurance claims on your behalf
• ✓ Respond to your inquiries
• ✓ Improve our services and website
• ✓ Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • Insurance companies: With your consent, to process claims on your behalf
• • Service providers: Third-party tools that help us operate our website (subject to confidentiality agreements)
• • Legal requirements: When required by law or to protect our rights

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies may include:

• • Essential cookies: Required for the website to function properly
• • Analytics cookies: Help us understand how visitors use our website (Google Analytics)
• • Advertising cookies: Used to deliver relevant advertisements (Google Ads)

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Caching

This site uses caching to provide a faster response time and better user experience. Caching may store a temporary copy of web pages displayed on this site. All cache files are temporary and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may be cleared before their natural expiration if necessary.

We may use QUIC.cloud services to process and cache your data temporarily. For more details, please see the QUIC.cloud Privacy Policy.

Third-Party Services

We use the following third-party services that may collect information:

• • Google Analytics: Website traffic analysis
• • Google Ads: Advertising and remarketing
• • QUIC.cloud: Caching and performance optimization

These services have their own privacy policies. We encourage you to review them.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:

• • Providing ongoing warranty support
• • Meeting legal and regulatory requirements
• • Resolving disputes and enforcing agreements

Your Rights

Under Quebec's Law 25 (Act respecting the protection of personal information in the private sector) and applicable privacy laws, you have the right to:

• ✓ Access your personal information
• ✓ Request correction of inaccurate information
• ✓ Request deletion of your information (subject to legal obligations)
• ✓ Withdraw consent for data processing
• ✓ File a complaint with the Commission d'accès à l'information du Québec

To exercise any of these rights, please contact us using the information below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: